Frequently Asked Questions

1. WHEN WILL MY ORDER BE SHIPPED?
Shipping Fee: Free on all orders.
Processing time: 2-3 business days.
Shipping time: 7-10 business days.
2. CHANGING OR CANCELLING MY ORDER
You may change or cancel your order and address information within 24 hours of purchase. Please contact us via email as soon as possible with your change request, and label the subject line: CHANGE MY ORDER or CANCEL MY ORDER, and be sure to include your FULL NAME and ORDER NUMBER.
3. WHICH SHIPPING COMPANY IS YOUR ORDER SENT THROUGH?
All orders in Vietnam are sent via reputable shipping units such as UPS, USPS, DHL
4. WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept the following payment methods:
– Paypal
– Stripe
– Visa
– Mastercard
5. CAN I GET MY MONEY BACK?
If you are not satisfied with the product you received from us, you can get a refund by returning the product. Please contact us for more details on our return policy and process.