Directly contact the Manufacturer’s Warranty Center or the Company’s Customer Care Center so that during use, if there is any problem or error due to the user, the customer can contact for assistance.
I. WARRANTY
Product warranty is: fixing errors, technical problems caused by manufacturer’s fault.
1. Warranty regulations:
– Products are warranted free of charge if the product is still under warranty from the date of delivery.
– The warranty period is stated on the Warranty Card and according to the regulations of each manufacturer for all technical problems.
– There is a warranty card and warranty stamp of the manufacturer on the product.
2. Cases not covered by warranty:
– The product has exceeded the warranty period stated on the warranty card or the warranty card is lost.
– Warranty seal is torn, broken, overwritten or modified.
– Warranty card does not clearly state the serial number and date of purchase.
– The serial number on the product cannot be identified or is incorrect compared to the serial number written on the warranty card.
– The product is damaged due to mechanical impact such as dropping, breaking, impact, scratching, dents, moisture, rust, water leakage or caused by fire or natural disaster.
– Use not in accordance with the instruction manual.
– Unauthorized disassembly or repair by individuals or technicians not authorized by giftsforhappy.com
II. MAINTENANCE
Maintenance includes: Periodic product maintenance, lubrication. Maintenance time and cost depend on the agreement between giftsforhappy.com and the customer.
III. WARRANTY AND MAINTENANCE LOCATIONS
+ If the contract, delivery note, or warranty card does not state the warranty agreement at the customer’s registered address, all products will be warranted at the Manufacturer’s warranty center. giftsforhappy.com staff can guide customers to the Manufacturer or will represent customers to bring the product to the Manufacturer’s warranty center to warrant the product for customers.
+ Warranty does not include shipping and delivery costs.